# Do you offer website maintenance? > Yes, we offer website maintenance plans covering updates, security, backups, and small edits. What is covered depends on the scope in your care plan. Source: https://scayverstaging.1wp.site/faq/do-you-offer-website-maintenance/ ![Person in a white shirt typing on a laptop while sitting outdoors.](https://scayverstaging.1wp.site/wp-content/uploads/2026/07/sg-others-138104-hero.webp) Yes, we offer website maintenance and care. What we maintain depends on your platform, your current setup, and the work you agree to in a care plan. [Talk to a Specialist](https://scayverstaging.1wp.site/talk-to-a-specialist/?form=book) [Read every question](https://scayverstaging.1wp.site/faq/) **Topic** [Maintenance](https://scayverstaging.1wp.site/faq/?topic=maintenance#faq-library) **Questions in this topic** 2 ## What should a website care plan cover? Start with the work that keeps your site dependable. Depending on the agreement, that may include software updates, backup checks, monitoring, content changes, or performance reviews. Each task needs a clear owner and frequency. For example, receiving an uptime alert and repairing the cause are different responsibilities. Your plan should say whether both are included. It should also identify the systems you control. Who owns the hosting account, domain, licenses, backups, and access? If a third-party tool fails, who contacts the provider? Those answers matter more than a broad promise of “ongoing support.” ## When is a request new work? A new page type, redesigned buying journey, or integration can require planning and testing beyond routine care. We would assess that request against your existing agreement before proposing the next scope. This keeps recurring work predictable without treating every change as the same task. ## What does a responsible care handoff look like? The care arrangement should begin with an inventory of the site and the accounts it depends on. We need to know the platform, hosting owner, domain owner, software or plugin licenses, form destinations, and who currently holds administrative access. Without that map, a simple-sounding maintenance request can turn into an access problem. We also need to know whether another developer or hosting provider is already responsible for part of the system. From there, define the recurring tasks and their cadence. Updates, backup checks, security review, performance review, and content edits are different responsibilities. The agreement should say which are included, how issues are reported, what is excluded, and who approves work that goes beyond the plan. If there are third-party costs or licenses, they should be visible rather than hidden inside a broad promise to “keep everything running.” ## How should changes be handled safely? Routine work still needs judgment. A software update can affect a form or layout. A copy change can alter an active campaign or a customer promise. We should understand the affected page or feature, make the change through the agreed workflow, and check the result in the working site. The appropriate review depends on risk: a typo correction is not the same as changing checkout, navigation, or a key integration. If your website has no existing care agreement, we can assess the current setup and propose what ongoing support should actually cover. We cannot assume every site needs the same plan, and we cannot describe a response window or emergency coverage without the written terms. For an immediate outage, use the escalation route in your agreement or the guidance in [what happens if my site goes down](https://scayverstaging.1wp.site/faq/what-happens-if-my-site-goes-down/). ## Related reading on website maintenance - [Website care plans](https://scayverstaging.1wp.site/services/maintenance/website-care-plans/) - [Website care process](https://scayverstaging.1wp.site/about/how-we-work/) ## Next step for website maintenance Tell us what platform your website runs on, who updates it now, and where the handoffs keep breaking. We can identify which care responsibilities need a named owner. [Talk to a Specialist](https://scayverstaging.1wp.site/talk-to-a-specialist/) Topics ## Every topic in the library. - [Website Design 3](https://scayverstaging.1wp.site/faq/?topic=website-design#faq-library) - [Pricing 3](https://scayverstaging.1wp.site/faq/?topic=pricing#faq-library) - [Timelines 3](https://scayverstaging.1wp.site/faq/?topic=timelines#faq-library) - [SEO 3](https://scayverstaging.1wp.site/faq/?topic=seo#faq-library) - [Hosting 2](https://scayverstaging.1wp.site/faq/?topic=hosting#faq-library) - [Maintenance 2](https://scayverstaging.1wp.site/faq/?topic=maintenance#faq-library) - [Marketing 2](https://scayverstaging.1wp.site/faq/?topic=marketing#faq-library) - [Branding 2](https://scayverstaging.1wp.site/faq/?topic=branding#faq-library) - [AI and Automation 1](https://scayverstaging.1wp.site/faq/?topic=ai-and-automation#faq-library) - [Support 1](https://scayverstaging.1wp.site/faq/?topic=support#faq-library) Related ## Other questions under Maintenance. 1. ### [What if I want changes after launch?](https://scayverstaging.1wp.site/faq/what-if-i-want-changes-after-launch/) Small edits fit a maintenance plan and larger changes get scoped as new work.