Does the library offer this?
Group services by what people want to do: borrow, learn, meet, get help, or visit.
What the website needs to do
Use plain names for databases and e-resources, and say what each one is for.
Next: check the branch details.
Library website design that shows patrons all you offer.
People come for books, programs, computers, rooms, and help, often on a phone. Our website design for libraries makes each service easy to find and each branch easy to confirm.
Services
Services that fit a library.
Each one addresses a common patron task, from finding a program to reaching the catalog. Start where patrons ask staff for help most.
Information Architecture
For libraries when books, e-resources, programs, rooms, and services compete for the same menu. Grouping them by what patrons want to do makes each one easier to find.
Start here when patrons call to ask where something is on the site.
Explore Information ArchitectureEvent Management
For libraries when story times, classes, and talks need sign-ups and capacity limits. A registration tool, once reviewed and confirmed, can replace paper sheets at each branch.
Start here when each branch keeps its own sign-up sheet.
Explore Event ManagementAPI Integration
For libraries when the catalog, the events calendar, and the website feel like separate sites. Some catalog systems can share search or new titles with the site, after a review of what they support.
Start here when patrons leave the site to search and cannot find their way back.
Explore API IntegrationWebsite Accessibility Audit
For libraries when the site serves every age, ability, and device in the community. An audit shows where pages, forms, and PDFs create barriers and what to fix first.
Start here when the site has not been tested with a screen reader or a keyboard.
Explore Website Accessibility AuditDisciplines
Libraries, discipline by discipline.
What each service family must get right in this field. Open one to see its services.
Customer journey
Follow one patron through the website.
Start with a common task, such as joining story time or borrowing an e-book. Try it on a phone and note where a patron would give up.
Which branch, and is it open now?
Give every branch its own page with hours, holiday closures, address, and what it offers.
What the website needs to do
Pull hours from one source so the site, listings, and signs agree.
Next: sign up or borrow.
How do I join this program or get this item?
Make program registration and the path to the catalog clear, and say when a link opens a separate system.
What the website needs to do
Explain how to get a library card for patrons who do not have one yet.
Next: find the next program.
What else is happening this month?
Show related programs after a sign-up, and offer a newsletter for regular updates.
What the website needs to do
Keep past events off the calendar so what patrons see is current.
Next: a return visit to the branch.
Information
Website design for libraries that keeps patrons from getting lost.
Libraries serve toddlers, students, job seekers, and seniors at once. The site has to work for all of them, often on older phones and shared computers.
A catalog that feels like a different site
Patrons jump from the website to the catalog and lose their place. Clear links, matching design where the system allows it, and a way back reduce that gap.
Program calendars that are hard to filter
Parents want story times by age and branch. Adults want classes by topic. Filters and clear event pages help both.
Digital resources nobody can name
Database brand names mean little to most patrons. Describe what each resource does and who can use it.
Access for every visitor
Large text, keyboard use, screen readers, and translated content all matter here. Plan for them from the start, then review them regularly.
Local search
Keep every branch easy to reach.
A library system is many local places at once. Each branch needs details people can trust before they leave home.
One page per branch
List hours, holiday closures, address, parking, transit, and the services that branch offers.
Consistent listings
Match branch names, hours, and phone numbers across map listings and the site, and update them together.
Events tied to places
Show which branch hosts each program, with directions and room details on the event page.
Boundaries
Open about services. Private about patrons.
Libraries protect what people read and borrow. Keep patron records out of the public website and its forms.
Open to every patron
Branch details, programs, services, digital resources, news, and how to get a library card.
In your library systems
Patron accounts, borrowing history, holds, and program sign-ups for children stay in the catalog and registration systems your library has approved.
Patron privacy rules and your library's own policies need your review. Analytics and forms on the site should be set up to match them.
Process
The work, split clearly.
Branch staff know what changes each week. A shared plan keeps hours, events, and services accurate across the whole system.
- Together
Organize services by task
Group pages around what patrons want to do, then test the menu with real patron questions.
- Scayver Graphix
Build branch and event templates
Create consistent pages for branches, programs, and resources that staff can reuse.
- Together
Review catalog and event tools
Check what your catalog and registration systems allow, and confirm the links or connections before building.
- Your team
Post programs and closures
Add events, closures, and service changes through set roles, branch by branch.
Readiness
Bring the branch facts. We will map the paths.
A plain list will do. With it, we can plan the paths patrons take most. This checklist stays in your browser and sends nothing.
Select the inputs you have ready.
More specialties
More beside Libraries.
Other specialty pages under Art and Education.
Art Galleries
Clear show, artist, and work pages that help collectors look closely and ask about a piece.
Art Schools & Classes
Class pages and registration that help students pick the right art class and sign up without a phone call.
Educational Institutions
Clear admissions paths, program pages, and calendars that serve new and current families alike.
Museums
Plan-your-visit pages, exhibitions, tickets, and memberships organized so visitors can plan a trip and return.
Online Education
Course pages, enrollment, and a learning system that help students choose a course and actually start it.
Performing Arts
Season and production pages, video, and audience email that help companies sell tickets and keep supporters close.
Private Tutoring
Subject pages, tutor profiles, and simple booking that help parents choose a tutor with confidence.
Publishing
Book pages, author pages, and a browsable catalog that help readers buy and help authors submit.
Workshops & Seminars
Session pages, registration, and reminders that help organizers fill workshops and seminars.
Questions
Library questions, answered.
Can catalog search sit on our website?
Some catalog systems offer a search box or feed that the site can use, and some only allow a link out. We review your system and confirm what it supports before planning.
Can patrons register for programs online?
Yes, through a registration tool you approve, with limits by age or room size where the tool allows it. We review the options and confirm the setup with you first.
How do we keep branch hours right?
Keep hours in one place on the site and show them on every branch page from there. Update map listings at the same time, so patrons see one answer everywhere.
Can staff at each branch post their own events?
Yes. Editing roles can limit each branch to its own events and pages. Training walks staff through the routine steps.